Thursday, June 19, 2014

Human Behavior in business talk



Human Behavior affects the organization





1.       What forces business organizations to change?
CHANGE is the reason why business organization is force to change. There is nothing permanent in this world rather than CHANGE. Time run to fast and people evolved to adopt the fast change of time. Due to these changes it inflation is unstoppable to the way of living. Business organization must adopt these trends to create uniqueness, orderliness and existence. In marketing targeting the target market and studying their group will be the basis of creating a product, which means studying human behavior will give a better strategy and management to the organization because this two will give life to the business. Strategic planning will always change to meet the need of the present and to set a more advance tactic for the future. “Personnel have to change themselves, they have to be able to evaluate new ideas objectively and see their users- not as they have been- but as they might be” I base my analysis on this quotation from the module that the reporters was given.

2.       Differentiate positive reinforcement from positive punishment?
Positive reinforcement is adding something in order to increase a response. Ex. Hitting a child’s hand to teach him not to repeat getting things he does not own. This type of reinforcement is using of power to see the immediate result. While positive punishment is adding something aversive to decrease behavior. Ex. Is putting curfew to a teenager and giving her all the house chores to punish her for going home late. This punishment will fruit a positive outcome because you will repeat it every time she committed the same mistake, she’ll learn to avoid it until it totally change. I base my example to what our teacher discuss in our discussions way back.

3.       What causes resistance and how do you minimize this?
When reasons is to change unclear, when the propose users have not been consulted about the change, when the change threatens to modify established patterns of working relationships between people, when communication about the change has not been sufficient, when the benefits and rewards for making the change are not seen as adequate for the trouble involved, and when it threatens jobs, power or status in an organization. To minimize resistance is to create a good communication, to plan with the subordinates, to make sure that everybody is benefited and it is for the betterment of the majority and the organization.



4.       Differentiate morale from motivation.
Morale means the boosting factors that affect emotional behavior of a person. Ex. A lady staff of RRJ department store was announce as the employee of the month. Her morale is high due to her gain pleasure. Another Ex; A waiter works for 5years in the same position. He committee poor performance and absenteeism due to loose of interest to his job, He has a low morale. While motivation means increasing of extreme wants to achieve physical gain like increase in salary, bonus, and a certificate after graduating.  These factors motivate a person to performer well because he sets a goal. This analysis is base on the module and what I understand to my teacher while he is discussing the topic in our class for clarification.


5.       Enumerate and discuss 3 factors that affect morale?
Reward- due to rewards it gives pleasure and satisfaction to people who received it. The outcome they will work better in their best capacity to receive again an award.  They will be better for the reason of self fulfillment.

Job Satisfaction- has a negative and positive effect on workers morale. Negative in terms of they have a poor performance due to losing of commitment in their jobs. Positive is they are aiming for a personal or emotional fulfillment so they mix passion to gain job satisfaction.

Work environment- Can be a positive or negative effect to morale, when your organization performs corruption automatically you’ll adopt it and performed it to. But if you are in the work place that does not tolerate does things automatically you’ll hate does activity of corruption.

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